Samsung Electronics Co announced it has received back more than 60 percent of recalled Galaxy Note 7 smartphones sold in South Korea and the United States, suggesting it is making progress in its attempts to recover from the crisis.
In a statement, Samsung said it was focused on replacing all affected devices “as quickly and efficiently” as possible and reiterated its request that customers affected by the current recall should power off their device and turn them in.
The world’s top smartphone maker announced on Sept. 2 a global recall of at least 2.5 million Note 7 smartphones in 10 markets due to faulty batteries causing some phones to catch fire. The company says replacement devices it began issuing in mid-September use safe batteries.
Samsung hopes to take the faulty products off the market as soon as possible in order to limit further damage to its reputation and resume sales of the flagship device ahead of the key holiday shopping season in major markets such as the United States.
But the nearly month-long recall process has provided additional stumbles and embarrassment for the firm. Reports of Note 7 fires and damages have continued after the recall announcement, while aviation authorities around the world issued warnings or outright bans on the use or charging of the Note 7 on aircraft.
Samsung was also forced to push back the start of Note 7 sales in South Korea by three days to Oct. 1 due to relatively slow progress in the recall in its home market.
Some analysts say the cost of the recall and lost sales could wipe off nearly $5 billion in revenues for Samsung this year. Samsung said around 90 percent of customers who turned in their device through the exchange program have opted for a replacement Note 7, but it remains unclear how strong demand from new customers would be when sales resume.
The company reset the Windows 10 uptake status on the same day it kicked off the 2016 edition of its Ignite conference in Atlanta.
Microsoft’s last Windows 10 update was at the end of June, a month before it halted the free upgrade for consumers and small businesses running Windows 7 or Windows 8.1. Then Microsoft pegged the number of “active devices” — a metric of those machines that ran the OS at least once in the past four weeks — at 350 million.
The increase of 50 million over more than 12 weeks — or about 17 million every four weeks — was lower than during the free upgrade offer period. For example, in the eight weeks from May 5 to June 29, Microsoft claimed 50 million active users were added to the Windows 10 rolls, or 25 million every four weeks.
Other measurements of Windows 10 have agreed with Microsoft’s assessment: Windows 10’s growth has slowed in the last month and more.
But Microsoft’s claim was in the same ballpark as Computerworld‘s latest calculation, which was based on Net Applications’ measurement of Windows 10’s user share and Microsoft’s oft-cited contention that 1.5 billion machines run Windows. At the end of last month, Computerworld‘s estimate of in-place Windows 10 stood at 380 million systems.
Microsoft has pledged to continue updating its Windows 10 “devices served” number, even though it back-pedaled two months ago from its previous 1-billion-by-mid-2018 goal. The timetable, the company said then, was unrealistic after it bailed out of virtually all the smartphone hardware market.
Samsung Electronics Co Ltd has announced that it will be delaying the start of new Galaxy Note 7 smartphone sales in South Korea by three days to Oct. 1, a move it says is needed for speedy completion of the ongoing recall in the country.
Samsung announced on Sept. 2 a recall of at least 2.5 million Galaxy Note 7 smartphones in 10 markets, including South Korea, due to a faulty battery causing the phones to catch fire, offering refunds or replacement devices using safe batteries.
The firm hopes to complete the recall quickly and restart sales in the fourth quarter to salvage earnings, but the latest hitch in South Korea underscore continuing challenges in those efforts.
Though product exchanges in South Korea began on Monday, only about 200,000 affected customers have turned in their devices – which Samsung says represents half of affected customers and a recall pace that is much slower than other markets such as Singapore and the United States.
“The recall rate will likely fall sharply should new sales have resumed on Sept. 28,” the company said. Affected customers would no longer be able to exchange their devices through domestic carriers starting on Oct. 1, making the process more difficult.
Samsung hopes to restart new sales in affected markets once it makes enough progress with the recalls, having announced plans to restart sales in Australia and Singapore in October, but the nearly month-long recall process has provided additional stumbles and embarrassment for the firm.
Continued reports of Note 7 fires and damages after the recall announcement, along with warnings or outright bans from aviation authorities on the use or charging of the Note 7 on aircraft, forced Samsung to ask affected customers to immediately turn off their phones to prevent further damage.
Samsung issued an apology for the confusion caused by the delay and said it would do its best to resolve the current Note 7 situation quickly.
German digital map maker HERE plans to roll out a new set of traffic services this week that allows drivers to see for themselves what live road conditions are like miles ahead using data from competing automakers, an industry first.
The Berlin-based company, owned by Germany’s three premium automakers, will provide four services in which drivers share detailed video views of traffic jams or accidents, potential road hazards like fog or slippery streets, traffic signs including temporary speed limits and on-street parking.
BMW, Daimler and Volkswagen will all contribute data to the service, making their first big collaboration since they bought HERE for 2.8 billion euros ($3.1 billion) late last year from mobile equipment maker Nokia of Finland.
Other automakers are expected to join the project later and contribute data from their vehicles, HERE said.
The new live traffic services are set to hit the road in the first half of 2017, HERE said on Monday before the opening of this week’s Paris Motor Show.
Hundreds of thousands of vehicles from the three German automakers are set to begin feeding visual data into the HERE system supplying these services, with millions of vehicles expected to contribute live traffic feeds by the end of 2018, HERE said.
“You have competing brands which are putting their data together to create very unique services which were not possible before,” Bruno Bourguet, HERE’s global head of sales, said in an interview.
Data collected from vehicles participating in the network, drawn from brakes, windshield wipers, headlights, location systems, cameras and other sensors, are translated into alerts on driver dashboards using the HERE services.
Collecting sophisticated data from millions of cars on the road promises to give HERE a substantial lead over technology rivals such as Google , Apple, Tesla and TomTom , which have access to data from far fewer vehicles to collect so-called crowd-sourced data, analysts say.
“Crowd-sourced data is crucial for live traffic/maps and the size of the user base will be key to differentiation,” UBS said in a recent report.
As other automakers contribute data for these services, an increasingly comprehensive view of road conditions around the world will be built to aid human drivers and, eventually, computer systems for autonomous cars, for which real-time road data is a pre-condition for replacing human drivers.
Qualcomm CEO Steve Mollenkopf has been telling the world how it is going to win the 5G war which will bring about a bold new world based around the Internet of Things.
Writing in his bog, Mollenkopf claimed that Qualcomm was leading the way to 5G for the next 10 years and beyond.
He said that there will be 3G and 4G connected people, but 5G is going to connect everything.
“It’s a unifying, more capable communications fabric that will take on a much bigger role than previous generations of mobile technology. It’s a layer of connectivity that will become fundamental to our cities, jobs and ourselves. It’s the foundation of the next technological revolution.”
Lately 5G has been a bit of a buzz word lately, although there are no common standards issued yet. However if Mollenkopf is right, it will transform our daily lives once and for all by revolutionizing the way people interact with the world and with each other.
Hard to see how it can be any different. It might be faster, it might have different ways of connecting, but we will still have to talk to people. Mollenkopf said that 5G will expand mobile networks and technologies into a much wider range of industries.
“It will enable smart cities that can sustain tomorrow’s urban growth, automobiles that communicate with each other and traffic lights to save lives, VR headsets that allow us to experience the world in new ways, body sensors that monitor our health and make dietary recommendations, and so much more.”
Mollenkopf added that making this 5G connected world a reality is incredibly complex.
“ You need a new kind of mobile network to meet an expanding and radically diverse set of connectivity requirements – high throughput and low latency, high security and low power, high reliability and deep coverage. This will require new technology innovations that build upon the foundation that we have already created … Qualcomm is an invention company. We’ve been developing these 5G building blocks for years just as we pioneered many of the building blocks for 3G and 4G. Making one cutting-edge technology work well is difficult; making many of them work together is even harder. But that’s what Qualcomm does,” he said.
The U.S. Federal Trade Commission should prohibit mobile messaging service WhatsApp from sharing user data with parent company Facebook in violation of earlier privacy promises, several privacy groups said.
The FTC should step in to stop WhatsApp from violating “commitments the company previously made to subscribers,” the 17 groups said in a letter sent to the agency Thursday. WhatsApp has long billed itself as a secure and private messaging service.
WhatsApp’s recently released plan to share user data with Facebook as a way to target advertising could amount to an “unfair and deceptive” trade practice, said the groups, including the Center for Digital Democracy, Consumer Action, Consumer Watchdog, and Demand Progress.
“We are deeply concerned about the impact this proposed change in data practices will have on the privacy and security of WhatsApp users in the U.S. and across the world,” the letter added. When Facebook acquired the messaging service in 2014, both companies “made numerous promises” that WhatsApp’s privacy policies wouldn’t change, the letter added.
WhatsApp complies with “applicable” laws, a spokeswoman said in response to the letter. “As always, we consider our obligations when designing updates like this,” she added by email.
WhatsApp has collected personal information from more than 1 billion users, “with the promise that this information would not be used or disclosed for marketing purposes,” the letter to the FTC said. “WhatsApp’s reversal on this promise is a material, retroactive change that will apply to previously collected data.”
The new messaging service, which was unveiled in May, will compete with Facebook Inc’s WhatsApp and Messenger. The much-anticipated launch comes a month after Google rolled out Duo, its video calling app.
Allo features a chatbot powered by Google Assistant, a virtual personal assistant like Apple Inc’s Siri.
Users can call up the assistant in a chat by typing “@google” followed by a search query and the results will be displayed in the chat itself.
“The more you use it, the more it improves over time,” Amit Fulay, group product manager, wrote in a blog post.
The app has a “Smart Reply” feature that suggests responses to chats and can be send with just a tap.
“If your friend sends you a photo of their pet, you might see Smart Reply suggestions like ‘aww cute!’,” Fulay wrote.
Users can also use stickers and scribble on photos before sending them.
Allo will have end-to-end encryption only while chatting in “Incognito” mode. Whatsapp chats have end-to-end encryption.
Google has started rolling out Allo and said the app would be available worldwide in the next few days.
The signals will not travel through the conductive materials inside the power lines, as with more expensive technologies that were tried and mostly failed a decade ago, AT&T executives said on a conference call.
Instead, the plastic antennas will be attached to the power lines and serve as a mesh network to distribute signals to homes and businesses. To test the technology, AT&T is looking for a location somewhere in the next year with a favorable regulatory environment, since the carrier would need to partner with an existing electric utility.
The project, called AirGig, relies on more than 100 patents, according to an AT&T statement. There is no direct electrical connection to the power lines, although network components could receive their needed power through inductive physical principals just by their proximity to the lines, AT&T Chief Technology Officer Andre Fuetsch explained.
AT&T said the testing will decide what frequency AirGig will use for commercial deployment, which could occur sometime around 2020, after the carrier rolls out 5G wireless. The frequency AT&T uses will affect the range of the signal and the speed, as well as whether it is over a licensed or unlicensed band.
By using power lines, AirGig avoids the expense of digging trenches to lay fiber optic cable. A utility company would be able to use the technology to help spot problems on its power lines from something like a downed tree.
“It’s a transformative technology that delivers low-cost and multigigabit speeds using power lines,” said John Donovan, chief strategy officer for AT&T. “There’s no need for enhancements for new towers, and it’s over existing infrastructure.”
Aside from saying it is low-cost, AT&T didn’t offer details. A location for the field testing will be offered soon, officials said.
AirGig has already been tested in outdoor locations on campus settings. “We’ve had it up and running 4k video and cameras on campuses for quite some time,” Donovan said.
He said the trial could be in an area where existing broadband is expensive, even in the U.S.
U.S. mobile carrier Verizon Communications Inc has resumed taking orders for Samsung Electronics Co Ltd’s new Galaxy Note 7 smartphones, after having stopped sales of the device earlier due to fire-prone batteries.
Samsung has recalled about 1 million Note 7 smartphones in the United States, offering to replace or refund the flagship phones. Their susceptibility to catching fire – with more than 100 cases reported across the globe – has damaged the image of the South Korean company.
Globally, the world’s top smartphone maker has recalled at least 2.5 million handsets, in a major setback for the company that is looking to claw back market share from rivals, including Apple Inc that recently released its latest iPhones.
Samsung halted new sales ahead of the recall as it prepared replacement Note 7 devices with safe batteries.
The new Note 7 phones have been approved by the U.S. Consumer Product Safety Commission for all purchases and exchanges, Verizon said on its website, adding it has the Samsung device available for sale starting Wednesday.
The largest U.S. wireless carrier warned that initial quantities could be limited.
Samsung said in a statement on Tuesday that it had shipped more than 500,000 new Note 7s to U.S. carriers and retailers and that affected users will be able to exchange their recalled phones starting by Wednesday at the latest. The statement did not specify when new sales would start.
Rival carrier Sprint Corp’s website also showed the Note 7 available for order, providing a list of stores where customers can pick up a new handset by appointment.
Samsung did not immediately comment on the U.S. sales plans.
The firm previously said it will resume new sales in South Korea starting Sept. 28 and that sales in Australia and Singapore would resume sometime in October.
It seems that Apple did not remove the headphone jack to allow it to provide more space after all.
When Apple killed off the speaker jack its CEO Tim Cook said, “that jack takes up a lot of space in the phone, a lot of space. And there’s a lot of more important things we can provide for the consumer than that jack.”
OK fair enough, so what did Apple do with the extra space? Well it turns out that the latest tear down carried out by iFixit found that Apple was doing nothing with the extra space it gained from getting rid of the headphone jack.
It wrote that in place of the headphone jack, is a component that seems to channel sound from outside the phone into the microphone. In other words, Apple has not put anything into the space at all, just some acoustics holes, which lead nowhere and molded plastic.
We somewhat cynically suggested that the reason that Apple got rid of the headphone jack was nothing to do with providing new functions on the iPhone 7. Instead we see it as a way to prop up its wireless headphone business .
It does appear that the tear down confirms this as it is unlikely that the iPhone 7 needed this fake plastic grill and acoustic holes. It appears to be a rather costly feature for the user who will now have to fork out a fortune for new headphones.
Twitter Inc received an average of 243,000 viewers to Thursday’s National Football League livestream of the New York Jets triumph over the Buffalo Bills, the first time the social media platform has broadcast an NFL game.
The event drew mostly praise from Twitter users and media experts have said the NFL deal helps Twitter maintain its position as a venue for live video.
Still, the Twitter audience was only a fraction of the average of 15.7 million people watching across television and digital platforms, according to NFL data of the game, which the Jets won, 37-31.
Twitter’s arrangement with the NFL comes as sports fans increasingly rely on the internet to watch video at the expense of traditional cable and satellite connections.
The microblogging platform has struggled with user growth and advertising competition, and livestreaming the games gives it a new avenue to attract users as it tries to catch up with rivals such as Facebook Inc.
Anheuser-Busch InBev SA Ford Motor Co, Bank of America Corp and Verizon Communications were among the brands that ran video ads during the game’s livestream.
The deal with the NFL has the potential to reignite brands’ interest in working more with Twitter after it has had a bumpy ride over the past several months, said Victor Pineiro, senior vice president, social media at Big Spaceship, a Brooklyn, New York-based digital ad agency.
“We still see a big role for it,” he said.
For example, there is an opportunity for brands to be part of the conversation around the games through sponsored tweets and other means, said Edithann Ramey, vice president, marketing for Chili’s Grill and Bar, a Dallas-based restaurant chain.
“It’s very intriguing to us in terms of the number of impression they bring and ways we can jump in and be part of the conversation,” Ramey said.
witter is the second tech company to livestream an NFL game. In October, Yahoo Inc livestreamed a game between the Jacksonville Jaguars and the Buffalo Bills in London, which attracted an average of 2.36 million viewers, versus the 243,000 in the Twitter game.
About 15.2 million viewers watched at least part of the game on Yahoo, while a total of 2.3 million people tuned into Thursday’s game or pregame show on Twitter for at least three seconds, according to the NFL.
The Yahoo game, however, was not broadcast on U.S. TV nationwide and in some cases, the stream automatically started playing on Yahoo websites.
Since’ve we followed iPhone 6S launch and availability closely, after some 24 hours the iPhone 6S was sold out and it took two to three weeks of waiting to get either a iPhone 6S or 6S Plus.
Apple seems to be selling the 32GB well but there are plenty of 128GB and 256GB available – expect the diamond black one that is only available in 128GB and 256GB. Both of them will ship in three to five weeks as with this new color, everyone will know you have the new iPhone. It is still impressive that Apple can take away some features and come up with a new color and call it a feature. It seems that too many Apple customers are watching way too much keeping up with the Kardashians.
The iPhone 7 Plus seems to be doing a bit better as for most colors you need to wait two to three weeks and the jet black version will only be available in November.
Most Fudzilla readers do realize that customers can help companies to find the way to go. Apple’s iPhone that sells for $649 + tax in the US suddenly started selling for €759 in the EU with VAT. The US price doesn’t include the tax since it varies from 1.75 percent in some states such as Delaware, Montana, New Hampshire, and Oregon while in some places in rich Cupertino or Santa Clara, California you end up paying 8.75%.
In the worst case, if you get your 32GB iPhone 7 black in Cupertino you will end up paying $705.78 or €628.90. The difference between the €759 that European Union countries pay and €628.90 is a whopping €130.1 difference. This should be called a EU stupidity tax.
The UK gets slightly a better deal as the actual difference today is £68 but bear in mind that the pound has dropped significantly since the Brexit vote.
The good thing is that the European Union, despite being slow, bureaucratic and inefficient in many ways ended up fining Microsoft and Intel for monopolistic behavior. It will probably collect the tiny 13.5 billion that Apple robbed from 500 million people in the European Union.
Twitter Inc rolled out a new video streaming application for Apple Inc and Amazon.com Inc TV platforms, as well as Microsoft Corp’s Xbox One gaming console as it brings its video content to the forefront.
The application will also be available for users of these devices without a Twitter account or a pay-TV subscription, the company said.
The application will feature video content from a number of Twitter’s partners, including the National Football League and the National Basketball Association, as well as curated tweets and shorter video from its Vine and Periscope services.
The news comes a day ahead of the first of the 10 NFL Thursday night games that Twitter obtained streaming rights for in April.
Jack Dorsey-led Twitter has made a significant push into video, signing deals with several media companies and sports organizations to stream major events.
Samsung Electronics Co Ltd , which has urged owners of its Galaxy Note 7 smartphone to return them due to fire-prone batteries, said it will push out a software update in South Korea that limits the devices’ charge to 60 percent.
The move comes as Samsung, the world’s biggest smartphone maker, also ran local advertisements apologizing for a recall that is unprecedented for a company that prides itself on its manufacturing prowess.
It has not decided whether to implement similar software upgrades limiting battery charging in markets other than South Korea, a company spokeswoman said.
The software update, which will be automatic, will begin at 2 a.m. local time on Sept. 20, Samsung said in a statement.
The firm has sold 2.5 million Note 7 phones in 10 markets including South Korea and the United States that are subject to the recall.
Samsung plans to begin offering replacement phones with safe batteries on Sept. 19 in South Korea.
A series of warnings from regulators and airlines around the world has raised fears for the future of the flagship device, pushing Samsung shares lower.
However the basis of the story is one written by Digital Music News which interviewed some unnamed sources.
“News of Samsung’s strategic planning was supplied to Digital Music News this week from a pair of sources operating out of South Korea, both of whom are involved in the broader supply chain of Samsung’s smartphones. Both requested total confidentiality and limited identifying information, fearing sharp reprisals from Samsung, whose power within the South Korea technology and broader community is considerable and widely feared.”
The sources feared Samsung’s hit men so much that they declined from offering details on the actual proprietary ports and jacks under consideration.
But what they appear to be talking about is something connected to the development of the USB-C jack, which is already present on Motorola’s Moto Z and Moto Z Force devices. Those devices do not have a 3.5mm jack, and are far thinner. They also don’t have the problem of being wireless.
The cunning plan is that Samsung’s proprietary jack would be designed with all Android manufacturers in mind, with easy and cost-free (or extremely low-cost) licensing to encourage adoption.
This claims Digital Music News will kill off Beats and Apple because both would be too proprietary to be useful. Samsung’s phones would be proprietary but would see a greater adoption.The article does not mention that Samsung is going to go all wireless, in fact it does not appear to imply that it is copying Apple at all.