BlackBerry’s new qwerty Passport smartphone quickly sold out just hours after going on sale online last Wednesday, with another 200,000 back orders waiting in line, BlackBerry CEO John Chen proudly announced.
Chen didn’t indicate how many units were sold online, but said ShopBlackBerry.com sold out the Passport in six hours, with Amazon.com selling iout in 10 hours before customers began leaving online orders that had reached 200,000 as the day it debuted. The device has a price tag of $599 unlocked.
“That’s extremely good receptivity” for Passport, Chen said.
But that wasn’t Chen’s only good news in what he called a “very solid” second quarter that ended Aug. 30 with an earnings loss of $11 million, or 2 cents per share, compared to an 11-cent per share loss the previous quarter. Still, revenues were $916 million for the quarter, down from $966 million in the previous quarter, and well below the $1.5 billion reported for the same quarter a year ago.
Chen predicted profitability for BlackBerry by mid-year 2015, possibly in the first fiscal 2016 quarter that starts in March 2015. “You can see a progressively good trend going forward,” Chen said.
Chen said that large companies, especially in banking and government, are coming back to BlackBerry for its smartphones and BlackBerry Enterprise Server 10 software for security and management. They are coming for “stability,” he said.
“The product is broader and deeper and has history with most customers,” Chen added. “I have spoken to many executives and people are very interested in working with us. Our technology works and works well. Governments use it and major banks use it. We’re winning them back — knock on wood, I don’t want to be overconfident — and we’re starting to see that with very big companies.”
He also predicted more interest in BlackBerry once it launches its next operating system, BlackBerry 12, on Nov. 13 at an event in San Francisco.
The company posted a number of successes, including what it called a “normalized” use of cash of $36 million in the recent quarter, compared to $255 million in the prior quarter.
The price for a standalone PlayStation TV (PS TV) is $99.99, the company wrote in a blog. For $139.99, customers can get a wireless controller, an 8 GB memory card and “The Lego Movie” videogame along with the PS TV.
Around 700 games will be available to PS TV users, including “Metal Gear Solid” and the franchise “Killzone: Mercenary”.
PS TV was released in Japan and other Asian countries under the name “PlayStation Vita TV” last fall. Sony is trying to expand its entertainment network services to compete against players like Amazon.com Inc.
Sony did not say when it will launch its online TV service.
The company signed a deal earlier this month to carry 22 Viacom Inc channels, including Comedy Central and MTV, on its planned online TV.
PlayStation boss Shaun Layden told tech blog Re/code in June the company was “on track” to unveil its product some time this year.
Sony’s web TV service will join the ranks of an already crowded market with devices from Apple Inc, Amazon.com Inc and Roku.
The No. 1 U.S. online retailer also revamped its basic Kindle e-reader to include a touch screen. It will cost $79, about 15 percent more than the current basic model.
Other new devices unveiled on Wednesday are a $99 Kindle Fire HD tablet, which includes a smaller, six-inch screen as well as a tablet designed for kids that starts at $149. Amazon also upgraded its 7-inch and 8.9 inch Fire tablets.
All the upgraded and new devices start shipping in October.
The expanding Kindle lineup underscores Chief Executive Jeff Bezos’ commitment to developing devices as a way to retain users and bolster its core business of retail and shopping.
This year alone, Amazon has launched a set-top box, a grocery ordering wand and a Fire smart phone, which debuted in July to lackluster reviews.
Amazon, which entered the hardware sector with the 2007 launch of the Kindle, has adopted a strategy of selling the devices at cost, and it profits when users buy content or goods.
It has been investing heavily in content, inking a deal this year to stream some HBO shows including “The Sopranos” and “The Wire” to members of its Prime subscription program.
“The vast majority of people are still using the tablets,” David Limp, vice president of devices for Amazon, said during a briefing with reporters in New York.
Executives touted the Kindle Voyage as the thinnest device Amazon has ever made. The company hopes heavy readers might adopt the device, which more closely mimic a paper book.
State and local officials in Ohio are attempting to woo Amazon.com Inc with tax breaks and other perks to convince the No. 1 U.S. online retailer to build a $1.1 billion data center in central Ohio and create 120 jobs, according to public records.
The records offer a rare look at the typically tight-lipped company’s growth plans for its popular cloud computing division, Amazon Web Services, founded in 2006. There are 10 AWS data centers, called regions within the company, around the world, including four in the United States, AWS said.
“We are constantly evaluating a long list of additional target countries and U.S. locations,” AWS said in a statement.
In late August, the Ohio Tax Credit Authority extended an estimated $81 million in tax breaks to an Amazon subsidiary called Vadata Inc, according to state filings.
In exchange for the tax deal, Amazon has committed to invest at least $1.1 billion over the next three years to build a data center. It will also create 120 jobs with an average salary of $80,208 by the end of 2018, according to the filing.
Separately, city officials in Dublin, Ohio, are also looking to transfer 68.7 acres of city-owned land to the company from 2015 until 2024 – worth $6.75 million – among other perks, according to city documents posted online.
The Columbus Dispatch newspaper reported that Dublin city officials are expected to vote on whether to proceed with the Amazon offer on Sept. 22.
The company has asked the Federal Communications Commission for permission to use two blocks of frequencies for the tests, which are scheduled to last about six months and begin in October. They will be conducted above an area of more than 1,400 square kilometers in the center of New Mexico to the east of Albuquerque.
“Google recently acquired Titan Aerospace, a firm that specializes in developing solar and electric unmanned aerial systems for high altitude, long endurance flights,” Google said in its application. “These systems may eventually be used to provide Internet connections in remote areas or help monitor environmental damage, such as oil spills or deforestation.”
Google said its application for temporary permission to make the transmissions was needed “for demonstration and testing of [REDACTED] in a carefully controlled environment.”
The FCC allows companies to redact certain portions of their applications when they might provide too much information to competitors.
In the application, Google said it wants to use two blocks of frequencies, one between 910MHz and 927MHz and one between 2.4GHz and 2.414GHz. Both are so-called “industrial, scientific and medical” (ISM) bands typically used for unlicensed operations.
The application has not yet been approved.
It’s the latest in a series of moves by the company to trial Internet delivery from the skies.
The company unveiled its ambitious Project Loon last year, which uses a series of high-altitude balloons that float in winds at about 20 kilometers (65,000 feet) above the Earth. The first experiments with Loon involved using a transmission system based on WiFi, but earlier this year the company began experimenting with LTE cellular transmissions in a test site in Nevada.
Google acquired Titan Aerospace in April this year for an undisclosed price.
The Fire Phone, which originally sold for $649 minus a contract commitment and for $199 with a two-year deal with AT&T, was marked down to $449 without a contract and 99 cents with one.
Amazon spun the dramatic price cut in the best possible light. “Fire is another example of the value Amazon delivers to customers,” said Ian Freed, vice president of Amazon Devices, in a statement Monday.
In fact, by all accounts, the Fire has done poorly. According to data mining done a month ago by ad network Chitika, Fire Phone usage grew only “incrementally” in the device’s first two months. By Aug. 14, Amazon’s phone accounted for just 0.02% of all smartphone-based ad impressions.
Chitika’s number was not a measurement of the number of devices in use, but of the online activity of Fire Phone users: The calculation was best described as “usage share.”
StatCounter, another metrics vendor that also tracks usage share, did not even list Fire Phone in its operating system data for the month of August.
In June, when Amazon CEO Jeff Bezos introduced the Fire Phone, most analysts slammed the pricing, saying that the online retailer needed to do more than simply mimic the competition.
“If the $199 on 2yr contract is all there is to Fire Phone pricing it will be a tough sell,” Carolina Milanesi, chief of research and head of U.S. business for Kantar WorldPanel Comtech, said on Twitter that day.
“Does the 99-cent price matter? Sure it does. But in the scheme of things, does it help? No, because you still have to have a contract,” Milanesi said in an interview today.
She pointed out that Apple, for example, gives away the iPhone 4S to customers who sign up for a two-year contract with a mobile carrier. The Fire Phone’s “unlocked” price of $449 is also identical to that of an off-contract iPhone 4S.
Amazon missed its chance to make a splash months ago, Milanesi argued. “This price then would have sent a different message,” she said. “It would have made a difference because at the time [mid-June] there was not a lot going on. But to do this the day before Apple announces its new iPhones, and right after Samsung showed off its Galaxy Note 4 and Note Edge?”
Amazon.com Inc has acquired live-streaming gamingnetwork Twitch Interactive for about $970 million in cash, reflecting Chief Executive Officer Jeff Bezos’ vision to transform Amazon into an Internet destination beyond its roots in retail operations.
The deal, jointly announced by the two companies, is the largest deal in Amazon’s 20-year history and will help the U.S. e-commerce company vie with Apple Inc and Google Inc in the fast-growing world of online gaming, which accounts for more than 75 percent of all mobile app sales.
The acquisition involves some retention agreements that push the deal over $1 billion, a source close to the deal told Reuters.
“Twitch will further push Amazon into the gaming community while also helping it with video and advertising,” Macquarie Research analyst Ben Schachter said in a note.
Twitch’s format, which lets viewers message players and each other during live play, is garnering interest as one of the fastest-growing segments of digital video streaming, which in turn is attracting more and more advertising dollars.
The deal, expected to close in the second half of the year, is an unusual step for Amazon, which tends to build from within or make smaller acquisitions. Tech rival Google was earlier in talks to buy Twitch, which launched slightly more than three years ago, one person briefed on the deal said.
Neither Amazon nor Twitch would discuss how the deal came together or comment on Google’s interest.
In an interview, Twitch Chief Executive Officer Emmett Shear said the startup contacted Amazon because its deep pockets and ad sales expertise would allow the startup to pursue its strategic objectives more quickly.
“The reason why we reached out to Amazon, the reason I thought working for Amazon, having Twitch being a part of Amazon, would be a great idea for us (because) they would give us the resources to pursue these things that we honestly already want to pursue and they’d let us do it faster,” Shear said.
While the in-house platform is initially planned to replace ads supplied by Google Inc on Amazon’s own website, the new system could challenge Google and Microsoft Corp’s advertising business in the future, the newspaper cited the people as saying.
Amazon’s system would resemble Google’s AdWords, and is planned to make it easier for marketers to reach the company’s users, the newspaper reported the people as saying.
The retailer is also building a tool that would help advertising agencies buy in bulk for thousands of advertisers, the Journal said, citing the people.
Amazon is known as a sleeping giant in the ad industry because it has rich consumer data but has been tentative about using it for a lot of advertising.
The company already has an advertising service it employs chiefly on its own website.
Amazon did not immediately respond to requests for comment.
Tablets with low-resolution screens are already selling for $45 on Amazon, many of which have single- or dual-core processors from a Chinese chip company called Allwinner.
But the prices could fall under $35 when Allwinner ships its “fully formed” quad-core A33 chip for only $4, said analyst firm Linley Group in a newsletter this week.
The chip’s quad-core processors will deliver better performance than older chips, and be capable of supporting 1280 x 800 displays, the analyst group said. The chip is based on ARM’s Cortex-A7 design and has a Mali-400MP2 GPU, which is capable of rendering high-definition video.
The cheap tablets will likely come from no-name vendors in China, and won’t offer the bells and whistles of Samsung or Apple tablets, but they could increase price pressure on brand names like HP and Acer, which have entry-level tablets priced around $100.
They’ll be most suited to first-time buyers or users who aren’t picky about hardware or software but certainly not power users, said Jim McGregor, principal analyst at Tirias Research. That’s because they’ll likely have limited memory, storage and fewer ports than more expensive devices.
“Users eventually will move up in performance,” McGregor said.
The tablets would almost be disposable items, said Nathan Brookwood, principal analyst at Insight 64.
And they could be here soon.
Mass production of the chip has already begun and prototype tablets have already been built.
A lot would come from Shenzhen, China, where a bulk of the device development is taking place, said Brookwood.
“This Shenzhen ecosystem, it’s absolutely scary what they are doing,” he said. “They operate on very thin margins. The kind of margins that no U.S. vendor can think about running on.”
The no-name tablets usually don’t come with customer support, and some may not have the Google Play store.
YouTube appears to be readying a paid premium music service that would cost US$9.99 a month, called YouTube Music Key. Roughly a dozen purported screenshots of the service were recently published online on the blog Android Police, possibly showing how it would work. The images showed exclusive content such as remixes or cover songs, offline access to entire albums or concerts, and personalized playlists.
A YouTube spokesman declined to comment, but rumors of a paid music service from the Google-owned video site have been circulating for some time now. An earlier report in the Financial Times claimed YouTube was blocking or penalizing independent labels that were not signing up for the yet-to-launch paid service. Earlier this month, YouTube head Susan Wojcicki confirmed the company was working on some kind of subscription music service, in aRe/code interview.
So it looks likely that a premium version of YouTube just for music is on the way. The free version of YouTube works well for many right now, but a premium version might let Google monetize some new content and lead users to the company’s other digital media services.
The amount and diversity of content already available free on YouTube is massive, and the advertisements don’t interrupt the listening experience like those on Spotify or Pandora do. Plus, Google already offers Google Play All Access, a paid music service that syncs across devices and lets people listen offline, for $9.99 a month.
“Premium” might be the draw for a paid music service. The special content might include exclusive recordings of professional artists’ cover songs, or unreleased tracks similar to iTunes exclusives.
To do that, Google would probably have to strike new licensing deals with music labels. But if YouTube could convert just a tiny fraction of its billion-plus monthly users into paying customers, that might be a win for Google, argues Mark Mulligan, co-founder of the music and technology research firm Midia Consulting.
YouTube claims viewers watch more than 6 billion hours of video each month on its site — almost an hour for every person on Earth — and that 100 hours of video are uploaded every minute. That catalogue is peerless, Mulligan said, but Google probably wants to do more with it in order to take on streaming services like Spotify, Rdio or Beats Music.
“YouTube has the ability to offer so much more than anyone else, with video the killer component,” he said.
Amazon.com Inc rolled out a $10 credit-card reader and mobile app for brick-and-mortar businesses on Wednesday, marking the latest step by the U.S. online retailer to expand its presence in the physical world.
The move pits Amazon against a slew of rivals, including startup Square, which popularized a payments dongle that allowed small- and mid-sized businesses like food trucks, coffee shops and personal trainers to quickly accept credit and debit cards.
The new point-of-sale system, called Amazon Local Register, would give Amazon crucial data on how U.S. consumers shop offline. More than 90 percent of U.S. retail sales still take place in physical stores, according to U.S. government data.
Amazon hopes to court small businesses in part by charging lower fees than Square and eBay Inc’s PayPal unit. Those who sign up for Amazon’s program before Oct. 31 will be charged 1.75 percent for each card swiped until January 2016.
For those who sign up after October, Amazon will take a 2.5 percent cut of each card swipe, still less than Square’s 2.75 percent flat transaction rate and PayPal’s 2.7 percent.
“Final production of the current Reader model, PRS-T3, was made at the end of May,” a spokeswoman for Sony in Tokyo wrote in an email Wednesday. “The product will continue to be available until inventory supplies last, which differs by country.”
There are no plans for a successor to the device, she added.
The PRS-T3 was launched last year in 20 countries including Japan, Canada and European states, but was not released in the U.S.
Weighing 200 grams, it has a 6-inch E-ink touchscreen display, an optional night light, Wi-Fi and a battery life of six to eight weeks.
While it’s still available on Sony’s UK site for 99 pounds (US$166), it’s out of stock at Sony’s sites for France and Canada. The PRS-T3 will continue to be sold for the time being in Japan, where Sony maintains its Reader Store.
The company said earlier this year it is closing down its e-book business in North America, Europe and Australia and that users would be transferred to Kobo, owned by Japanese online shopping giant Rakuten.
Sony helped pioneer e-readers with a product it launched in Japan 10 years ago, the Librie. Developed with Philips, it was billed as the first commercial device of its kind to use E-ink’s electronic paper display technology.
Beginning with the PRS-500 Portable Reader System in 2006, Sony marketed a series of e-readers that were well received, though some reviewscomplained about its price compared to the features of cheaper rivals.
Sony Reader shipments had exceeded 800,000 units for 2010, according to IDC. But the product was never as popular as competitors from Amazon, Barnes & Noble or Kobo. By late 2012, Amazon’s Kindle reader was used by over 50 percent of e-book buyers, according to Publishers Weekly.
The market for e-readers peaked in 2011 at 26.4 million units, IDC noted last year, adding it expects only modest growth in 2014 after a period of decline. The category was expected to begin a gradual, permanent decline in 2015.
Sony also shed its Vaio PC business this year as it continues to struggle with restructuring efforts.
Amazon.com Inc will offer 3D printing services that allow customers to customize and build earrings, bobble head toys and other items from third-party vendors using a new personalization option on its website.
Most of the more than 200 items available on the company’s new 3D printed products store, which was rolled out on Monday, can be customized using a new feature that allows users to rotate and change the item they are viewing.
Before it is printed by one of Amazon’s sellers, users can customize a product like as a bobble head figure by changing its skin and eye color, hair style and outfit, Amazon said.
“The customization is something we’re keenly interested in,” said Petra Schindler-Carter, director for Amazon marketplace sales, speaking in an interview. “We’ll always look for new applications for that.”
Amazon, which has more than 240 million users, has expanded its marketplaces division to include new areas such as fine art and wine. It is part of Amazon’s larger investment into new areas like mobile services and original content that led to its larger-than-expected second-quarter loss last week.
The new printing option taps into a broader “Maker movement” among tech entrepreneurs in northern California, and to some extent Europe, that is focused on customizing 3D objects rather than development software or mobile applications.
3D printers have gained in popularity on Amazon Supply, a wholesale site for businesses. That interest led Amazon to offer customers an 3D print option, Schindler-Carter said.
Consumer and business shoppers can pay for products directly via bitcoins or through Coinbase, a third-party payment processing company, Dell said.
Buyers can pay for products through Bitcoin wallets or by scanning a QR code with a smartphone.
The volatile Bitcoin has had its share of controversies and exchange shutdowns as the currency matures. Companies like Overstock.com, Newegg, Expedia and some Amazon storefronts accept Bitcoin as a form of payment. But major retailers like Walmart and eBay have not warmed up to the idea. The value of one bitcoin was around $630 as of Friday, according to multiple cryptocurrency website.
There are some advantages to paying via Bitcoin. The form of currency is accepted around the world, and for Dell, the payment-processing cost is less than with credit cards.
But the form of payment has its quirks.
“Due to the nature of the Bitcoin network, once you initiate a Bitcoin transaction you cannot change or cancel it,” Dell said on a terms and conditions page.
Customers could seek refunds in the case of canceled transactions or product returns.
“For a qualifying return of product paid for in Bitcoin, any refund due will be remitted to the purchaser via check in U.S. Dollars for the full amount of the purchase price paid at the time of the original transaction, less any applicable restocking fees,” Dell said.
Amazon.com Inc is asking U.S. regulators for permission to test its delivery drones near Seattle, as part of a rapid expansion of a program that has sparked widespread debate over the safety and privacy implications of drone technology.
Chief Executive Jeff Bezos wants to use drones – small unmanned aircraft – to deliver packages in 30 minutes or less as part of the program dubbed “Prime Air.” The company is developing drones that can fly at speeds of 50 miles per hour.
Now Amazon is seeking permission to test drones in outdoor areas near Seattle, where one of its research and development labs is working on the technology, according to a letter posted on the Federal Aviation Administration’s website.
Currently Amazon can test drones indoors and in other countries. But it cannot conduct R&D flight tests in open outdoor space in the state of Washington, where Amazon has its headquarters.
“Of course, Amazon would prefer to keep the focus, jobs and investment of this important research and development initiative in the United States,” the company said in the letter, dated July 9 and signed by Paul Misener, head of global public policy for Amazon.
In 2012, Congress required the FAA to establish a road map for the broader use of drones. The FAA has allowed limited use of drones in the U.S. for surveillance, law enforcement, atmospheric research and other applications.
Last year, the U.S. government created six sites for companies, universities and others to test drones for broader commercial use in Alaska, Nevada, New York, North Dakota, Texas, and Virginia.
But the area near Seattle, where Amazon wants to conduct its tests, is not among those sites. Amazon plans to use one or more of the six FAA sites, but said in the letter that it would be “impractical” to limit its testing to those areas.
CEO Bezos, who founded Amazon 20 years ago, disclosed the “Prime Air” drone program on the CBS television program “60 Minutes” late last year. His plan was derided by some as a mere publicity stunt, while others raised privacy concerns and said the technology needed more refinement.
Despite the controversy, Amazon has rapidly grown the drones team in the last five months. It has hired roboticists, aeronautical engineers and a former NASA astronaut, and recently advertised for a full-time communications manager for the program.